Syncro unknown

MSP Platform of the Future
4.6 
Rating
30 votes
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Screenshots
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Used by 12 people
Visit Website
syncromsp.com
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With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients\' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business\'s demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place.

Review summary

Features

  • Synchro offers a wide range of tools at a lower cost, including ticketing, remote access, patch management, and more
  • Synchro provides a unified platform for MSP operations, managing all aspects of the business within one program
  • Synchro offers a simple and intuitive GUI, making it easy to learn and use, especially for smaller MSPs

How It’s Used

  • Some tools and features can be difficult to understand and require extensive prerequisite settings
  • Limited customization options for reporting and inventory management
  • The mobile app could use improvements, as it can be unreliable and prone to issues

Plans & Pricing

Syncro

$129.00 per user / month

Fully integrated RMM and PSA
Unlimited RMM agents for Windows and Mac devices
Free Splashtop license for one-click remote sessions
Built-in help desk ticketing system
Powerful scripting engine
Community script library
Client invoicing and billing with automated reconciliation
Customer relationship management
Contract and SLA management
50+ integrations (Pax8, ITGlue, Domotz, and more)
Payment processing (via Worldpay, Stripe, Authorize.net, etc)
Robust Windows OS patch management
3rd-party application patch management
Quoting module (estimates)
Brandable customer portal and documentation
Brandable system tray icon
Process and service monitoring
File system browser and event log viewer
Remote CMD and PowerShell access
Automated remediation for RMM alerts
Accounting integrations (Quickbooks Online, Quickbooks Desktop, Xero)
Asset and inventory management
Phone, chat, and ticket support
Access to Syncro community forums

Comments

4.6
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